Just the Facts

Everything you need to know before reserving your luxury or exotic rental. Can't find your answer? Call or text us at 508-444-2276, any time.

Booking & Requirements

How do I reserve a car?

Submit a request on our reservation page, or call or text us at 508-444-2276. Most requests are confirmed within the hour. See How It Works for the full process.

What's the minimum age and license requirement?

Renters must be at least 25 years old with a valid driver's license in good standing. Some vehicles may carry additional requirements, which we'll confirm at booking.

Do I need my own insurance?

Yes. A valid personal auto insurance policy with adequate liability coverage is required for every exotic and luxury rental, and it must extend to rental vehicles. Our team confirms your coverage meets our minimum requirements before delivery. See our Rental Policies.

Can someone else drive the car?

Only drivers listed on the rental agreement and verified by our team may drive the vehicle. Each additional driver must meet the same age, license, and insurance requirements.

How far in advance should I book?

We recommend booking at least a few days ahead, and earlier for weekends, holidays, and wedding season. Same-day requests are often possible, so call us and we'll check availability.

Pricing & Deposits

What's included in the rental rate?

Every rental includes 125 miles per day as a standard allowance. Need more for your trip? Let us know when you book and we'll work out a mileage plan that fits.

Is a security deposit required?

A refundable security deposit is required on every reservation. The exact amount depends on which vehicle you choose and is listed on each vehicle's page and confirmed when you book.

When do I get my deposit back?

Your deposit is released after the vehicle is returned and inspected, usually within 7 business days. How quickly it appears in your account depends on your card issuer. See Cancellation & Refunds.

Are there any hidden fees?

No. What you're quoted is what you pay. Charges that can apply after a rental, such as extra mileage, fuel, tolls, tickets, or damage, only apply when they happen and are outlined in our Rental Policies.

Delivery & Pickup

Can you deliver the car to me?

Absolutely. We offer white-glove delivery and pickup to your home, hotel, venue, or the airport. The first 10 miles are complimentary. See Service Areas for where we deliver.

Can I pick the car up myself?

Yes. Self-pickup is available at our location. We'll share the address and pickup instructions with your confirmation.

Do you deliver to airports?

Yes. We regularly meet clients at Boston Logan and other regional airports and private terminals. See airport delivery.

During Your Rental

Is a chauffeur available?

Yes. Chauffeur service is available as an add-on for select vehicles, a great option for weddings, events, or nights out when you'd rather not drive.

What if something goes wrong on the road?

Call us right away at 508-444-2276. We're available 24/7. For accidents, make sure everyone is safe, contact the police if needed, and then call us before arranging any towing or repairs.

Can I smoke or bring pets in the car?

Smoking and vaping are not permitted in any vehicle. Pets are only allowed with prior approval. Cleaning fees apply otherwise. See our Rental Policies.

Can I take the car to a track or out of state?

Track use, racing, and off-road driving are prohibited. Travel outside New England requires approval in advance, so just ask when you book.

Changes & Cancellations

Can I change my reservation?

Yes. Date and vehicle changes are free, subject to availability, when requested at least 24 hours before your rental starts.

What is your cancellation policy?

Cancel 72 or more hours before your rental for a full refund. Cancellations made 24–72 hours in advance receive a 50% refund or a full credit toward a future rental. Cancellations within 24 hours and no-shows are non-refundable. Full details are in our Cancellation & Refund Policy.

What if I return the car late?

Returns more than 30 minutes past your scheduled time are billed hourly, and returns more than 3 hours late are billed as an additional day. If you think you'll be late, let us know as early as possible. See Rental Policies.

Still Have a Question?

Our team is available 24 hours a day, 7 days a week, and happy to help you pick the right car.